About NetworkNavigators

20 years at the
intersection of expertise.

Founded and operated by Adrian Palmer — network engineer, firmware developer, and systems architect with experience across Tier 1 ISPs, enterprise hardware manufacturing, and Dallas-area infrastructure projects.

Leadership

The engineer
behind your network.

Adrian Palmer
Adrian Palmer
Founder · Managing Member · Chief Network Engineer

Adrian brings 20+ years of network and firmware engineering across Tier 1 ISPs, enterprise hardware manufacturing, and healthcare infrastructure.
At Lumen Technologies, he operated at CCNP level supporting WANs for multinational corporations — configuring BGP, MPLS, EIGRP, and OSPF across Cisco, Alcatel, and Juniper platforms, while leading automation projects that significantly reduced per-ticket FTE requirements.

At Seagate Technologies, he served as Technical Lead on the SMRFFS project — developing an SMR-Friendly FileSystem from the Linux Kernel EXT4 codebase, earning the Seagate Way Award and worldwide *NIX conference recognition.

He has rebuilt complete IT infrastructure for a major orthopedic practice and delivered network consulting to multiple local churches and nonprofits. His distinct advantage: protocol-layer engineering depth combined with the ability to translate architecture decisions into plain business outcomes.

CCNP / CCIE Level BICSI (In Progress) JNCIA / JNCIS Juniper Fortigate NSE M.S. Electrical Engineering B.S. Computer Engineering — Honors Python · C / C++ FreeBSD · Linux Kernel BGP · OSPF · EIGRP · MPLS Cisco · Fortinet · Ubiquiti · HPE · FortiSwitch · FortiAP
Operating Model

Always On.
From Anywhere.

Network engineers were the original remote workers — not as a pandemic-era adjustment, but as operational reality. The console cable is TCP/IP. The data center is wherever the iPad has signal. Your SLA is enforced from an SSH session, not from a chair in your office.

"The server room is an SSH session. When your firewall trips an alert at 2 AM, the response doesn't wait for a truck — I fix it in bed. On the ipad with an SSH login over LTE I fix the problem before it becomes your problem."
Adrian Palmer — Founder, NetworkNavigators
Access
SSH over LTE / 5G
Jump-host architecture means every device on your network — firewall, switches, access points — is reachable from anywhere with a cell signal. No VPN client on your end. No "we need to be on-site."
ssh -J jump.nn.net fw-corp-dallas-01
Connected: FortiGate 60F  |  uptime 99.97%
Config
NETCONF / RESTCONF API
Full firewall configuration, policy changes, VLAN additions, and security rule updates pushed via structured API over SSH. The same management interfaces Tier 1 ISPs use to operate thousands of devices simultaneously.
NETCONF over SSH → port 830
RESTCONF over HTTPS → full Yang model
Monitoring
SNMP → Mobile Alerts in 90 Seconds
Custom monitoring stack watches interface utilization, BGP session state, CPU, memory, and device reachability. Threshold breaches fire push notifications to mobile before you notice anything is wrong — median detection to alert: 90 seconds.
SNMP trap → monitoring stack
→ mobile push <90s from threshold
Economics
Low Overhead by Design
Remote-native operations mean fewer truck rolls, no office overhead baked into your retainer, and pricing competitive with firms that charge for facilities they don't need. The SLA is enforced by the engineer, not by geography.
Critical: 30-min SLA  |  Standard: 2-hr
Routine: next-business-day  |  Contractual
Professional Background

Where the expertise
was earned.

Lumen Technologies
Sr. IP Operations Engineer / Lead Automation Engineer
CCNP-level support of Professional Services WANs for multinational corporations. BGP, MPLS, EIGRP, OSPF across Cisco, Alcatel, and Juniper. Led Python automation projects reducing config deployment time and FTE ticket resolution requirements.
Seagate Technologies
Firmware Engineer II / Technical Lead
Lead developer on SMRFFS — Linux Kernel EXT4 developed into an SMR-Friendly FileSystem per T10/T13 SAS/SATA standards. Multi-year design project. Seagate Way Award. Worldwide conference recognition. Instrumental in Zoned Device Mapper (ZDM) design.
Charter Communications / Verizon
Contract Network Engineering
Provider-level infrastructure: DNS, Nokia, Ciena, edge routers, 5G BBU configuration and testing. Expanded ISP-layer networking skillset alongside enterprise work.
Premier Bone and Joint Centers
Systems Administrator
Complete IT infrastructure redesign and implementation — architecture through deployment. Windows Server 2008, Exchange 2010, networking. First-hand healthcare environment experience informing HIPAA-compliant design methodology.
Dallas Church & Nonprofit Consulting
Network & IT Consultant
Complete network redesign and implementation for multiple Dallas-area evangelical congregations. Network and IT consulting for affiliated schools and ministries. Infrastructure setup for a Dallas pregnancy crisis center.
University of Wyoming
M.S. Electrical Engineering · B.S. Computer Engineering & Math (Honors)
Master's thesis: embedded maze-traversing robot. TBP inductee. University Honors graduate. Senior Design Honor Award: Ethernet Congestion Control model for a switch queue. MCSE — first recipient while attending public high school.
Foundation

Faith-driven.
Engineering-built.

✝
Christian Values at the Core

NetworkNavigators is founded on Christian values — integrity, stewardship, and service. Every pricing decision, every client conversation, and every technical recommendation is filtered through the same question: is this the right thing to do? Church partnerships aren't a marketing strategy. They're a natural extension of two decades of community involvement. The business exists to serve — businesses, families, and congregations — and to do it honestly.

How We Operate

The principles
behind the service.

✝️
Faith-Based Foundation
Christian values guide every business decision. Honest assessment, transparent pricing, and genuine service — not because it's good marketing, but because it's right.
⚖️
Integrity First
We tell clients what they need — not what maximizes the invoice. The first referral is worth more than any upsell. Transparent pricing, no hidden fees, no vendor kickbacks on recommendations.
🔭
Design for the Future
Networks designed for 5-year scalability, not just today's headcount. The expensive retrofit at 40 employees is a failure of the original design. We prevent it.
🤝
Partnership Model
Symbiotic with cable contractors, IT managers, and MSPs. We fill the gap between physical installation and application management. We don't compete — we complement.
📡
Remote-Native Operations
Network engineers define remote work. We use the same tools we sell clients — SSH, NETCONF, SNMP monitoring — not theoretically, but operationally, every day. Low overhead means competitive pricing.
📚
Educate Clients
Clients who understand their network make better decisions and stay longer. Monthly reports aren't compliance — they're how we teach clients to value what they have.

Work with someone
who knows networks deeply.

20+ years. Tier 1 ISP. Enterprise hardware. Healthcare infrastructure. Now focused entirely on growing Dallas businesses.

Schedule Free Consultation View Services