Business Services

Managed network services
for growing Dallas businesses.

10 to 50 employees. Recurring monthly service covering monitoring, security, equipment, and support. One monthly fee — no surprises.

Choose Your Engagement

Recurring managed service
or project-based consulting.

Most clients start with a consulting engagement — site survey, network design, cabling oversight — then transition to a managed service subscription. 80% of consulting projects convert to ongoing managed clients.

All tiers include 24/7 monitoring, proactive alerting, config backups, firmware management, and carrier advocacy. Equipment can be client-provided or added as a monthly rental — see Add-Ons for details.

Tier 1
Essential
$500
/month · up to 10 managed devices
  • 24/7 SNMP network monitoring
  • Proactive fault detection & alerting
  • Email support — 4-hr business hours response
  • Monthly automated health reports
  • Quarterly network audits
  • Firewall policy management
  • Daily automated config backups
  • Firmware update management
★ Recommended — Tier 2
Professional
$750
/month · up to 25 managed devices
  • Everything in Essential, plus:
  • Phone support — 1-hr response
  • Advanced IPS + App-ID firewall (7,000+ app signatures)
  • Web content filtering & policy
  • VPN setup & management (remote access)
  • QoS / DSCP traffic shaping for VoIP
  • Monthly optimization reviews
  • Priority equipment replacement
  • After-hours critical response: 2 hrs
Tier 3
Enterprise
$1,000
/month · 25+ devices · custom SLAs
  • Everything in Professional, plus:
  • 30-minute emergency response
  • Quarterly on-site visits (included)
  • Dual-ISP failover design
  • Compliance reporting (HIPAA, PCI)
  • Network capacity planning
  • Technology refresh roadmap
  • Dedicated support line
  • After-hours critical response: 1 hr
Multi-site discount: 10% (Professional, 3+ sites) · 15% (Enterprise, 3+ sites) · Annual commitment: 5% discount · Onboarding fee: $100 (waived for SOW clients transitioning within 30 days)
SeverityDefinitionEssentialProfessionalEnterprise
CriticalNetwork down, security breach4 hrs (BH)1 hr30 min
HighSignificant degradationNext BH day4 hrs2 hrs
MediumPartial impact, workaround available2 BH daysNext BH day4 hrs (BH)
LowMinor, no business impact5 BH days3 BH days2 BH days

Project-based engagements with fixed deliverables. Assessment fee is credited toward managed service onboarding if engaged within 90 days of report delivery.

Small Office
Infrastructure Assessment
$2,500
under 5,000 sq ft
  • Site survey & current-state audit
  • IP addressing & VLAN architecture design
  • Logical & physical topology diagrams
  • Growth projection analysis (3–5 yr)
  • Equipment BOM with cabling specs
  • Complete written documentation package
  • Gap analysis with risk ratings
★ Most Common Engagement
Office Design & Build Management
$7,500
5,000–15,000 sq ft
  • All Small Office deliverables
  • HIPAA / PCI compliance zone mapping
  • Low-voltage contractor bid oversight
  • Installation QA & certification testing
  • CPE rack, stack, and configuration
  • VLAN / VPN / firewall validation
  • Full documentation package
  • Transition to managed service
Hourly Rate
Ad-Hoc Consulting
$150
/hr · range $125–$175
  • Network troubleshooting & debug
  • Security assessments
  • Office move configurations
  • Technology planning & vendor eval
  • After-hours / emergency: $200/hr
  • Expert witness / litigation: $275/hr

50% deposit due upon signed SOW. Balance due at project completion sign-off. Change orders require written approval before work begins.

Extend your subscription or add one-time services as your business evolves. All monthly add-ons billed with your subscription invoice.

Additional Devices (over tier limit)
$15 / device / month
Firewall, managed switch, AP, OOB — each counted once. Unmanaged devices not counted.
Second ISP Circuit Management
$75 / month
Monitoring, failover management, and carrier advocacy for a redundant ISP circuit. LOA filed on both carriers — we hold both accountable.
IPsec / VPN Tunnel
$200 / tunnel
IPsec IKEv2 encrypted tunnel, $200 per configuration. A site-to-site tunnel connects two locations; a remote-access endpoint lets any number of employees connect using a single configuration. Each counts as one tunnel charge regardless of how many devices use it. Included in Professional and Enterprise for remote access; charged per tunnel for additional sites.
VoIP Platform Monitoring
$150 / month
Active management of PBX / UC platform (3CX, FreePBX, RingCentral).
Monthly Vulnerability Scan
$150 / month
Credentialed network and device vulnerability assessment with report.
Server Management (per server)
$350 / server / month
Full server management per physical or virtual instance. Includes OS-level monitoring (disk, CPU, memory, services), patch management and update scheduling, event log review and anomaly alerting, antivirus/EDR health verification, user account and AD/local group policy administration, backup job monitoring with monthly restore verification, security baseline enforcement, and performance tuning. Remote remediation included; on-site billed separately. Windows Server and Linux. Monthly management summary included in health report.
Microsoft 365 Management
$150 / month
Tenant admin, license management, security policy enforcement.
WiFi Site Survey & Deployment
$500–$1,500 one-time
RF heat mapping, AP placement design, SSID-to-VLAN configuration.
Additional On-Site Visits
$200 / hour (1-hr min)
Beyond tier-included on-site visits. Scheduled in advance.
Internet Circuit Setup
$100 one-time
ISP selection, contract negotiation, provisioning coordination, and CPE configuration for a new circuit. Carrier advocacy and LOA filing are included with every managed service tier at no additional charge.
New Site Onboarding
$1,000 one-time
Bringing an additional location onto an existing subscription — site survey, VLAN schema, switch and AP configuration, and monitoring onboarding. VPN tunnel billed separately.
Telecom Contract Audit
$2,500–$5,000 fixed
Full audit of voice and data contracts, line-item billing review, and carrier renegotiation executed under LOA. Typical finding: 20–40% of monthly telecom spend that can be cut or re-rated.
Offboarding / Transfer
$500 one-time
Full config export, credential handoff, documentation package.
All Managed Service Tiers Include

What every tier
includes by default.

Every managed service tier includes the NetworkNavigators monitoring and management platform — proactive alerting, automated reporting, firmware management, and carrier advocacy. Equipment is available as a monthly rental add-on or client-provided.

📊
Monthly Health Reports
Automated monthly report: uptime, threats blocked, bandwidth utilization, device health, maintenance activity, and recommendations.
💾
Daily Config Backups
Automated SCP snapshots of all device configurations. Change-diff alerting flags unauthorized changes. Rollback capability per device.
🔒
Firmware Management
Scheduled firmware updates during maintenance windows. Tested in staging before deployment. No client coordination required.
📞
Carrier Advocacy & LOA
A Letter of Agency on file authorizes NetworkNavigators to act as your agent with your ISP — opening trouble tickets, escalating outages, and negotiating circuit pricing on your behalf. You never have to call your carrier again.
Who We Serve

The 10–50 employee
inflection point.

The moment a business outgrows its SOHO equipment but can't justify a full-time network engineer. That's exactly where we operate.

★★★★★
Professional Services — Law, Finance, Accounting
High value of uptime (billable hours). Client confidentiality requirements. 1,200+ law firms in Dallas alone. "Y'all Street" financial firms relocating from NYC.
  • VPN reliability for remote professionals
  • Document management system slowdowns
  • Compliance audits (SOX, attorney-client privilege)
★★★★★
Funded Tech Startups
Fast decision-making. Tech-savvy teams who understand the value of network depth. $3B+ Dallas startup ecosystem. Remote-first = VPN and security are critical.
  • Cobbled home networking equipment
  • No security segmentation for customer data
  • Hitting bandwidth limits at 20+ employees
★★★★
Medical & Dental Practices
HIPAA compliance is non-negotiable. EMR downtime = can't see patients. Multi-location coordination. Telemedicine bandwidth demands.
  • Guest WiFi on same network as patient data
  • EMR reliability and bandwidth
  • HIPAA audit preparation
★★★★★
Businesses in Transition
Office moves, rapid hiring, acquisitions. Active project with approved budget and a hard deadline. Fresh-start = open to new vendors. Catch them 2–4 months before move date.
  • Dallas Business Journal "Space Leases" section
  • CRE broker partnership referrals
  • LinkedIn: Dallas + new office

Not sure which tier fits?
Start with a free consultation.

We'll assess your current setup, headcount, and growth plans — and recommend the right tier and any add-ons. No sales pressure.

Schedule Free Consultation What You Get